sounds a bit tiresome, you can navigate by the use of "keywords". Just select Keywords from a pull-down menu, or press Command-K, and you will get a text entry dialog box to enter the keyword. For example, "Mall" would take you to the shopping and travel areas, "News" will take you to the News area for USA Today headline stories or stock quotes. There are also keyboard commands for many other functions such as downloading files or saving text screens.
So, how does it all work? I'm not sure I've used it enough to provide a good critique, but here goes anyhow. Before I got on I had heard complaints about how slow it was. When I did get on I was pleasantly surprised. Perhaps this was because I was prepared for the worse, or perhaps because I had used AppleLink and MacNet, both of which use graphical user interfaces. There always
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seems to be at least a little price to pay for the ease of use of this interface. I believe America Online is quite speedy at least in comparison. Since getting on I have read that Quantum has made a number of improvements, including improving the speed. Part of the complaints may have come from use prior to this improvement. I have also heard of slow-downs and freezes, said to have been prevalent during hours of peak use (not prime time, but peak nonprime hours).. I have experienced only one freeze (or terminal slowdown) in perhaps 5 hours of use. However, most of my use has not been during peak hours. Anyhow, user comments I have read indicate this too